Why does TrueLayer have access to my bank account?
TrueLayer has access to your bank account because you previously authorised an app — such as a trading platform, lending service, or payment tool — that uses TrueLayer as its open banking infrastructure provider. TrueLayer is the FCA-regulated technology layer connecting that app to your bank. You gave consent to the app, not directly to TrueLayer, but TrueLayer is the regulated entity facilitating the connection on the app’s behalf.
How can I find out which apps are using TrueLayer to access my account?
The easiest way is to check your bank’s Connected Apps or Open Banking Permissions section, usually found in your bank’s app settings. This lists all active open banking connections, including those powered by TrueLayer. You can also review emails from when you granted access — these will identify the app that requested connection. Common TrueLayer-powered services include Trading 212, Freetrade, and various lending and insurance apps.
How do I revoke TrueLayer’s access to my bank account?
You can revoke access in two ways: directly through your bank’s app under Connected Apps or Third Party Permissions, or through the app that uses TrueLayer (usually in its settings under linked accounts or payment methods). Either method is effective. Once revoked, TrueLayer can no longer retrieve new data — though any data already accessed during the consent period may be retained by the app per its privacy policy.
Open Banking in Practice: Under the Payment Services Regulations 2017, you have the right to revoke open banking consent at any time without penalty. TrueLayer as a regulated AISP and PISP must cease data access immediately upon revocation. The FCA requires all open banking providers to make consent management straightforward for consumers. Read our guide to managing open banking permissions on openfuture.world.
FAQ
Can TrueLayer make payments from my account without asking me each time?
Only if you consented to a Variable Recurring Payment arrangement — standard open banking payments require your authorisation for each transaction.
Is it normal to see TrueLayer on a bank statement?
Yes — if you use any app that processes open banking payments or account connections, TrueLayer may appear as the reference on associated transactions.
Does TrueLayer sell my financial data?
No — FCA regulations prohibit TrueLayer from sharing or selling your data beyond the purpose for which you granted consent.